Improve Patient End-User Outcomes with Computing Approach

In healthcare, the technology end users are doctors, nurses, and EMTs who are increasingly using devices to remotely access the electronic health records (EHRs) they need to make patient treatment decisions. This means that healthcare organizations must focus on providing the right supporting technology for these devices.

Improving the user experience through end-user computing solutions leads to better outcomes for the patients who are being treated. Healthcare providers should take an innovative approach to technology that simplifies and secures end-user computing, increasing the speed and quality of treatment, as well as patient access to medical care.

Finding the Right Diagnosis and Treatment with Remote Desktop Services (RDS)

Healthcare providers use patient histories and data in EHRs to make informed decisions about how to treat patients. The more complete and current this patient data is, the more likely the diagnosis and treatment are to be accurate and effective.

Security measures, such as multi-factor authentication, prevent unauthorized access to patient information that might lead to it being stolen or compromised. Controlling access to data gives healthcare workers confidence that the information they are using to make decisions has not been tampered with.

Remote Desktop Services (RDS) provide a standardized experience for healthcare workers across all locations and endpoints, ensuring that they can always base treatment decisions on a complete picture of a patient’s health. Endpoints can be used to look at doctor’s notes, scans, and imaging, whether the doctor, nurse, or EMT is in the hospital, at the patient’s home, or in the field.

Increasing Patient Access to Healthcare

End-user computing technology has the power to improve patient access to healthcare by increasing the efficiency of doctors’ workflows. When healthcare providers can work in an organized and streamlined fashion, productivity increases, and more patients can be served. A frictionless end-user experience allows doctors to focus all their attention on their patients for more individualized treatment.

RDS and virtual desktop infrastructure (VDI) centralize end-user resources in cloud or data center environments. These technologies allow healthcare providers to move between points of care, including patients’ homes, while still accessing EHRs. Now, doctors and nurses can communicate with patients where they are, including in remote locations that have limited healthcare options or at the site of an emergency.

Providing Timely Healthcare

To improve patient outcomes, healthcare providers must deliver treatment quickly, before the patient’s condition deteriorates. In an emergency, this window can be an hour or even a matter of minutes.

Web application delivery solutions can ensure that doctors and EMTs have immediate access to EHRs and other critical healthcare applications so they can contextualize treatment based on a combination of the patient’s medical history and current vital signs. Features, such as load balancing and centralized management, eliminate any bottlenecks or administrative issues that would prevent doctors from providing timely care. Instead, doctors gain a consistent and reliable experience when treating patients.

Using RDS to access EHRs, healthcare workers can leverage real-time data for making quick and accurate treatment decisions. Single sign-on allows doctors to easily log into EHR applications, even when under duress, while keeping patient data safe from unauthorized access.

Technology in the Service of Patient Outcomes

When end-user computing technologies improve the user experience, they accomplish the main goal of healthcare organizations: providing the best care possible for patients. These technologies should make doctors’ jobs easier so healthcare can be delivered more quickly, securely, and appropriately for better patient outcomes that result from receiving timely and effective care.

Right! Systems, Inc is a Citrix Platinum Solution Advisor with a track record of providing innovative healthcare technology solutions and managed services. We architect secure and highly available network solutions that help healthcare providers evolve with changes in patient care. We can help your organization leverage Citrix solutions, such as Citrix NetScaler MPX 5500, Citrix XenApp, and Citrix XenServer, for security, flexibility, scalability, and ease of use.

When your healthcare organization partners with Right! Systems, you can leave the technology to us and put your entire focus on providing quality patient care

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Discover how to optimize your end-user computing for better patient outcomes. Request a workflow assessment with Right! Systems.